Reviewer

Michael D., Chicago, IL

Project

Install Home Theater Surround Sound System

Comments

Jim from Empirical A/V provide excellent service. I would readily hire him again for any future A/V work I needed done, and I would recommend him to others.

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Stephen C., Oak Park, IL

Project

Home theater set-up and optimization

 

Comments

He was excellent!

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Matt N., Forest Park, IL

Project

TV & Projector Calibration (Sony XBR-75X850E LED TV & Sony VPL-HW40ES Projector)

 

Comments

Great service! Knowledgeable, flexible and willing to travel.

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Paul S., Racine, WI

Project

TV Calibration (Sony XBR 65X930E LED 4K Ultra HDR Smart TV)

 

Comments

Professional, courteous and great personality

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

John D. in Glenview, IL

Project

Install Home Theater Surround Sound System

Comments

Jim was FANTASTIC!! He was diligent, knowledgeable, and walked us through everything from planning to completion. His level of detail on what he was doing, how he would charge, and what he did for the entire project was very thorough to say the least. The overall project was a theater room as well as the entire first floor in room sound. Jim's recommendations on how to configure and his solutions worked out perfectly and helped with out to find lower cost more effective solutions to get what we needed. In addition to the sound, Jim was able to set up all of our data lines and coax since our home was new construction. Entire home works well. I cant say enough about Jim and his professionalism and attention to detail. Once completed, he even put together a comprehensive document detailing and explaining all of the work, how the system works, basic trouble shooting and all of the functions of the equipment. This "how-to" guide is invaluable for me but more importantly for my wife and how she is able to use the entire system as well without any confusion. I would HIGHLY recommend Jim and Empirical A/V for any in home installation.

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Dawn & Nick M., Chicago, IL

Project

Install Home Theater Surround Sound System

Comments

Jim was great! We were having a mix of built-in and wireless speakers installed and configured throughout our home. He provided a ton of options and gave recommendations at various price points - providing both pros and cons for every option. He walked us through a ton of questions over multiple meetings/calls before we even signed off on the project. He purchased all of the equipment and turned around installation in just one week -- and it was over Thanksgiving! When he ran into complications (that were completely out of his control), the project ended up taking quite a bit more time than he quoted us, and he refused to charge us for the extra hours he had to put in coming back a second day. Only after we insisted did he let us pay him for only a fraction of the extra time. He was thorough, knowledgeable, polite, and accommodating -- and that's all in addition to being extremely competitively priced! We would hire him again in a heartbeat!

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Michelle P., Chicago, IL

Project

65” TV mount, Sony X9000F 2.1 Channel Soundbarinstall, optimization of both, remote programming, cord management, etc.

Comments

Jim is the ultimate provider of exceptional service. He contacted me to find out what I wanted and then checked my space to see if it could accommodate. He then provided me with options. He helped me select the hardware to create surround sound. Lastly, he spent a full day putting in mounted TV with surround sound. He made sure that everything met my needs prior to him leaving. My family room looks great. And he was the most cost effective. Look at no one else and go with Jim

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Ben G., Chicago, IL

Project

65” TV mount, cable management, Surround Sound System & multi-zone install and optimization

Comments

Great design and really enjoyed working with Jim!

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 4.5

  • Value for Money: 4.5

Reviewer

Heneu T., Chicago, IL

Project

LCD TV wall mount, cable management, in-wall surround sound wiring, system optimization

Comments

I worked with Jim to do an install for my surround sound but I wanted to do it as cheap as possible because my budget was tight. Others gave me much more expensive estimates but Jim came over and found creative, cheaper ways to do it with much nicer results. Jim gave me an estimate about 1/2 others gave me. When Jim did the job though, it ended up being more complicated than it looked because of how my house is set up. A 2 hour job took 8 hours with Jim working as hard as possible and no fault of his own. He gave me the option to try out and redo multiple configurations until I got the perfect result. I'm so happy of the result. Jim refused to charge me any more than the initial quote eventhough it took 4 times as long. JIM is great and takes so much pride in his work. He is amazing and I would recommend him to anyone!

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Clay C., Lake Forest, IL

Project

Install Home Theater Surround Sound System

Comments

Honest, trustworthy and responsive.

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Casey M., Chicago, IL

Project

Install Home Theater Surround Sound System

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

Reviewer

Steve G., Evanston, IL

Project

TV mount, calibrations (Samsung MU6300 & Samsung UN65F6300)

 

Comments

He took great care to ensure the TV was properly mounted on the wall and the picture properly calibrated. He was on-time and very clean and organized. He was also very thorough in explaining what he was planning to do. We are very satisfied with the work.

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 4.5

  • Value for Money: 4.5

Reviewer

Mike L., Wheeling, IL

Project

Install Home Theater Surround Sound System

 

Comments

Jim was very professional and knowledgeable of stereo systems I would not hesitate to hire him again if needed.

 

Rating (0-5)

  • Quality: 5.0

  • Customer Service: 5.0

  • Value for Money: 5.0

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