Reviewer
Kent A., Park Ridge, IL
Project
Install Home Theater Surround Sound System
Comments
“He's a good guy and will do a great custom install for you.”
Reviewer
Jon, Chicago, IL
Project
TV Calibration
Comments
“Hey Jim just wanted to get back to you about the calibration. After weeks with it, I love it. At first I was hesitant but now the difference is so noticeable. Thanks again for the excellent work.”
Reviewer
Tom I., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Good communication , fiat pricing, and quality work. Highly recommend.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Louise F., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
He was responsive, knowledgeable, trustworthy, helpful, convenient, and easy to work with. He got my sound system working again and made suggestions for improvements to what I already had. I would definitely use his services again, if needed, and would recommend him to my own family members.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Samantha B., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
We hired Jim to do an installation of a home sound system, including receiver, indoor/outdoor speakers. We were very detail oriented and Jim was very patient with us along the entire ride. In hindsight, we should have just trusted him to do his thing, because he is AWESOME. No regrets here - hire him and let him take care of everything. I keep trying to think of new projects for him because he was such a joy to work with. He also helped with TV mounting and did an excellent and well-priced job.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Judith F., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was a pleasure to work with and took great patience in explaining the systems to not the most tech savvy people but we got it and not only would recommend him but will use him for other projects. First time using your app and had a good experience.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Charles D., River Forest, IL
Project
Install Home Theater Surround Sound System
Comments
Our house is a challenge...old and lots of concrete. So Jim ran into a few roadblocks but he persisted through them to give us the system we wanted and needed. I would hire him again without a question.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Michael D., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Jim from Empirical A/V provide excellent service. I would readily hire him again for any future A/V work I needed done, and I would recommend him to others.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Stephen C., Oak Park, IL
Project
Home theater set-up and optimization
Comments
He was excellent!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Matt N., Forest Park, IL
Project
TV & Projector Calibration (Sony XBR-75X850E LED TV & Sony VPL-HW40ES Projector)
Comments
Great service! Knowledgeable, flexible and willing to travel.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Paul S., Racine, WI
Project
TV Calibration (Sony XBR 65X930E LED 4K Ultra HDR Smart TV)
Comments
Professional, courteous and great personality
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
John D. in Glenview, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was FANTASTIC!! He was diligent, knowledgeable, and walked us through everything from planning to completion. His level of detail on what he was doing, how he would charge, and what he did for the entire project was very thorough to say the least. The overall project was a theater room as well as the entire first floor in room sound. Jim's recommendations on how to configure and his solutions worked out perfectly and helped with out to find lower cost more effective solutions to get what we needed. In addition to the sound, Jim was able to set up all of our data lines and coax since our home was new construction. Entire home works well. I cant say enough about Jim and his professionalism and attention to detail. Once completed, he even put together a comprehensive document detailing and explaining all of the work, how the system works, basic trouble shooting and all of the functions of the equipment. This "how-to" guide is invaluable for me but more importantly for my wife and how she is able to use the entire system as well without any confusion. I would HIGHLY recommend Jim and Empirical A/V for any in home installation.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Dawn & Nick M., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was great! We were having a mix of built-in and wireless speakers installed and configured throughout our home. He provided a ton of options and gave recommendations at various price points - providing both pros and cons for every option. He walked us through a ton of questions over multiple meetings/calls before we even signed off on the project. He purchased all of the equipment and turned around installation in just one week -- and it was over Thanksgiving! When he ran into complications (that were completely out of his control), the project ended up taking quite a bit more time than he quoted us, and he refused to charge us for the extra hours he had to put in coming back a second day. Only after we insisted did he let us pay him for only a fraction of the extra time. He was thorough, knowledgeable, polite, and accommodating -- and that's all in addition to being extremely competitively priced! We would hire him again in a heartbeat!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Dawn & Nick M., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was great! We were having a mix of built-in and wireless speakers installed and configured throughout our home. He provided a ton of options and gave recommendations at various price points - providing both pros and cons for every option. He walked us through a ton of questions over multiple meetings/calls before we even signed off on the project. He purchased all of the equipment and turned around installation in just one week -- and it was over Thanksgiving! When he ran into complications (that were completely out of his control), the project ended up taking quite a bit more time than he quoted us, and he refused to charge us for the extra hours he had to put in coming back a second day. Only after we insisted did he let us pay him for only a fraction of the extra time. He was thorough, knowledgeable, polite, and accommodating -- and that's all in addition to being extremely competitively priced! We would hire him again in a heartbeat!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Dawn & Nick M., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was great! We were having a mix of built-in and wireless speakers installed and configured throughout our home. He provided a ton of options and gave recommendations at various price points - providing both pros and cons for every option. He walked us through a ton of questions over multiple meetings/calls before we even signed off on the project. He purchased all of the equipment and turned around installation in just one week -- and it was over Thanksgiving! When he ran into complications (that were completely out of his control), the project ended up taking quite a bit more time than he quoted us, and he refused to charge us for the extra hours he had to put in coming back a second day. Only after we insisted did he let us pay him for only a fraction of the extra time. He was thorough, knowledgeable, polite, and accommodating -- and that's all in addition to being extremely competitively priced! We would hire him again in a heartbeat!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Wayne L, Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
“Jim is responsive and highly competent. He brings a wealth of knowledge to the projects and ensures the work is of the highest quality. Jim is super with follow up and helpful advice. Highly recommended!!.”
Reviewer
Stephen, Deerfield, IL
Project
Install Home Theater Surround Sound System
Comments
“You won't be sorry.”
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Joey, Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
“Great communication and delivered on all promises. I appreciated the transparency on the details of the work and the pricing. Would absolutely hire again for a future project."
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Elizabeth A., Glenview, IL
Project
Install Home Theater Surround Sound System
Comments
“Jim is very respectable of others property. Understands his work well and always explains before or during operation. I would hire him again."
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
David B., Glenview, IL
Project
Install Home Theater Surround Sound System
Comments
“On time, thorough and knowledgeable."
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Adam P., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
If you want a seamless custom job I can't recommend Jim enough! He was truly amazing to work with. He brought solutions that were specific to my needs and budget. He didn't care about his own agenda, he listened and made a recommendation base on What I wanted. Hire him!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
LaVon H., Chicago, IL
Project
Install Home Theater Surround Sound System
Comments
Was very impressed with Jim's knowledge and ability to get us up and running very quickly. I was even more impressed by is friendly and thoughtful demeanor. Took special care to make us feel safe during this time of COVID-19, wearing a mask and gloves even left his shoes outside our door. Will most certainly call on him again and will highly recommend him to our family and friends.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Michelle P., Chicago, IL
Project
65” TV mount, Sony X9000F 2.1 Channel Soundbarinstall, optimization of both, remote programming, cord management, etc.
Comments
Jim is the ultimate provider of exceptional service. He contacted me to find out what I wanted and then checked my space to see if it could accommodate. He then provided me with options. He helped me select the hardware to create surround sound. Lastly, he spent a full day putting in mounted TV with surround sound. He made sure that everything met my needs prior to him leaving. My family room looks great. And he was the most cost effective. Look at no one else and go with Jim
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Ben G., Chicago, IL
Project
65” TV mount, cable management, Surround Sound System & multi-zone install and optimization
Comments
Great design and really enjoyed working with Jim!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 4.5
-
Value for Money: 4.5
Reviewer
Heneu T., Chicago, IL
Project
LCD TV wall mount, cable management, in-wall surround sound wiring, system optimization
Comments
I worked with Jim to do an install for my surround sound but I wanted to do it as cheap as possible because my budget was tight. Others gave me much more expensive estimates but Jim came over and found creative, cheaper ways to do it with much nicer results. Jim gave me an estimate about 1/2 others gave me. When Jim did the job though, it ended up being more complicated than it looked because of how my house is set up. A 2 hour job took 8 hours with Jim working as hard as possible and no fault of his own. He gave me the option to try out and redo multiple configurations until I got the perfect result. I'm so happy of the result. Jim refused to charge me any more than the initial quote eventhough it took 4 times as long. JIM is great and takes so much pride in his work. He is amazing and I would recommend him to anyone!
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Clay C., Lake Forest, IL
Project
Install Home Theater Surround Sound System
Comments
Honest, trustworthy and responsive.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Casey M., Chicago, IL
Project
Install Home Theater Surround Sound System
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0
Reviewer
Steve G., Evanston, IL
Project
TV mount, calibrations (Samsung MU6300 & Samsung UN65F6300)
Comments
He took great care to ensure the TV was properly mounted on the wall and the picture properly calibrated. He was on-time and very clean and organized. He was also very thorough in explaining what he was planning to do. We are very satisfied with the work.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 4.5
-
Value for Money: 4.5
Reviewer
Mike L., Wheeling, IL
Project
Install Home Theater Surround Sound System
Comments
Jim was very professional and knowledgeable of stereo systems I would not hesitate to hire him again if needed.
Rating (0-5)
-
Quality: 5.0
-
Customer Service: 5.0
-
Value for Money: 5.0